Last Updated: June 2026

At Furasha, we are committed to protecting the privacy and personal data of salons, beauty professionals, wellness providers, and business partners (“Providers”). This Provider Privacy Policy explains how Furasha collects, uses, stores, shares, and protects Provider information when using our website, mobile application, and related services (“Platform”).

This Privacy Policy has been designed to align with:

• The European Union General Data Protection Regulation (GDPR)
• The Turkish Personal Data Protection Law (KVKK)
• Applicable Syrian regulations where relevant
• International privacy and data protection standards

By registering or using Furasha as a Provider, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Furasha LTD

Email: ceo@furasha.com

Website: furasha.com

Furasha operates a digital marketplace that connects customers with salons, beauty professionals, and wellness providers.

2. Information We Collect

Business Information

• Business name
• Salon name
• Legal entity details
• Business address
• Registration and tax information
• VAT identification number (where applicable)

Contact Information

• Owner or representative name
• Email address
• Phone number
• Business contact details

Profile and Service Information

• Service descriptions
• Pricing information
• Opening hours
• Staff information
• Profile photos and uploaded content

Booking and Transaction Information

• Appointment history
• Customer requests
• Transaction records
• Payment status
• Commission and payout records

Technical Information

• IP address
• Device information
• Browser information
• Operating system
• Platform activity logs
• Performance and crash reports

3. How We Use Your Information

We use Provider information to:

• Create and manage Provider accounts.
• Display services on the Platform.
• Facilitate bookings and appointments.
• Process payments and payouts.
• Provide customer and partner support.
• Improve Platform functionality.
• Prevent fraud and abuse.
• Meet legal and regulatory obligations.
• Communicate important service updates.

We do not sell Provider personal data.

4. Legal Basis for Processing

Where required by law, we process personal data based on:

• Contract performance.
• Legal obligations.
• Legitimate business interests.
• Provider consent where applicable.
• Protection of lawful business interests.

5. Sharing of Information

We may share information with:

Customers

Information necessary to complete bookings and provide services, including business profiles, service descriptions, operating hours, ratings, and reviews.

Payment Providers

To process transactions, deposits, payouts, and payment verification.

Technology Service Providers

Hosting services, cloud infrastructure, analytics, customer support, and security providers.

Government Authorities

Where required by law, legal process, regulatory requirements, or court orders.

Furasha does not sell Provider data to third parties.

6. International Data Transfers

Because Furasha operates in multiple countries, Provider information may be processed or stored outside the Provider’s country of residence.

Where required, Furasha implements appropriate safeguards to protect personal data during international transfers.

7. Data Retention

We retain Provider information only as long as necessary for:

• Operating the Platform.
• Fulfilling contractual obligations.
• Tax and accounting requirements.
• Fraud prevention.
• Legal compliance.
• Dispute resolution.

When data is no longer required, it is securely deleted or anonymized.

8. Provider Rights

Depending on applicable laws, Providers may have the right to:

• Access personal data.
• Correct inaccurate information.
• Request deletion of personal data.
• Restrict processing.
• Object to processing.
• Request data portability.
• Withdraw consent.
• File a complaint with a relevant supervisory authority.

Requests may be submitted through Furasha support channels.

9. Data Security

Furasha implements reasonable technical and organizational security measures, including:

• Data encryption.
• Access controls.
• Secure servers and infrastructure.
• Continuous security monitoring.
• Fraud detection systems.

While we take extensive precautions, no online system can guarantee absolute security.

10. Customer Data Responsibilities

Providers may receive access to customer information through bookings and appointment management.

Providers agree to:

• Use customer information only for legitimate service-related purposes.
• Protect customer confidentiality.
• Comply with all applicable privacy laws.
• Refrain from selling, sharing, or misusing customer information.

Violations may result in account suspension, termination, or legal action.

11. Marketing and Communications

Furasha may send Providers:

• Platform updates.
• Security notices.
• Service announcements.
• Product improvements.
• Marketing communications.

Where required by law, Providers may opt out of marketing communications at any time.

Essential service communications may still be sent.

12. Third-Party Services

The Platform may contain links, integrations, or services operated by third parties.

Furasha is not responsible for the privacy practices of external providers.

Providers should review the privacy policies of third-party services independently.

13. Changes to This Privacy Policy

Furasha may update this Privacy Policy periodically.

Material changes will be communicated through the Platform or other appropriate channels where required by law.

Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.

14. Contact Information

If you have questions regarding privacy, personal data, or this Privacy Policy, please contact:

Furasha LTD

Email: ceo@furasha.com

Website: furasha.com

15. Compliance Commitment

Furasha is committed to complying with applicable privacy and data protection laws, including:

• GDPR (European Union)
• KVKK (Türkiye)
• Applicable Syrian privacy regulations
• International privacy and data protection standards

Providers are also expected to comply with these requirements when using the Platform.

By registering or using Furasha as a Provider, you acknowledge that you have read, understood, and agreed to this Provider Privacy Policy.